Field Force Tracker FSM 2.6.10

Field Force Tracker is a robust field service management application designed to streamline various operational aspects for service-oriented businesses. Access to the software requires an organization account ID.

This web-based, mobile-enabled platform enhances the efficiency of technician scheduling, dispatching, customer and vendor management, work order processing, equipment maintenance, inventory tracking, contract handling, estimates, invoicing, payments, and accounting functions. Notably feature-rich, Field Force Tracker is utilized by numerous service companies globally across diverse industries.

• Applicable sectors include HVAC, security, construction, alarm, electrical services, chemical services, audio services, and telecommunications.
• Free trial or demo accounts are available upon request.

Field Force Tracker distinguishes itself as a leading solution for field service dispatch and management. It empowers field technicians to enhance productivity while effectively managing their tasks and time. Technicians can report their locations and statuses of service calls to dispatchers, manage their jobs, submit timesheets, capture customer signatures, and generate invoices directly from the field. The application has been meticulously designed to address all facets of field service operations.

This software does not necessitate special equipment and is compatible with iPhones. It caters to all verticals within the service industry and can be customized to meet specific business needs. The seamless integration of mobile applications with the cloud-based Field Force Tracker software facilitates optimal resource utilization and contributes to significant reductions in operational costs.

Field Force Tracker stands out as one of the most comprehensive solutions for field service management. It effectively manages everything from customer interactions to payment collections for service providers. Clients utilizing this software frequently report substantial improvements in productivity and enhanced customer satisfaction.

A key feature of Field Force Tracker is its intelligent work scheduler. This component optimizes resource allocation while minimizing costs by considering factors such as job types, technician skill sets, current locations, branch affiliations, departments, product categories, among other critical criteria. The system smartly filters and identifies the technicians best suited for each job, allowing dispatchers to select the most appropriate candidate from a pool of available options. For larger organizations or extensive fieldworkforces, the system can automatically assign technicians based on predefined rules.

With Field Force Tracker's functionality, service companies can efficiently manage schedules and payment collections. The software includes fully integrated accounting and invoicing capabilities. Field employees benefit from mobile app access to update job statuses, generate invoices, and submit timesheets in real-time.